Influence of perceived service quality on word-of-mouth: the mediating role of brand trust and student satisfaction

Authors: Tessema, D.H., Yesilada, F., Aghaei, I., Ahmed, J.N.

Journal: Journal of Applied Research in Higher Education

Publication Date: 28/10/2025

Volume: 17

Issue: 6

Pages: 2293-2306

eISSN: 1758-1184

ISSN: 2050-7003

DOI: 10.1108/JARHE-06-2024-0299

https://eprints.bournemouth.ac.uk/40639/

Source: Scopus

Influence of perceived service quality on word-of-mouth: the mediating role of brand trust and student satisfaction

Authors: Tessema, D.H., Yesilada, F., Aghaei, I., Ahmed, J.N.

Journal: JOURNAL OF APPLIED RESEARCH IN HIGHER EDUCATION

Publication Date: 28/10/2025

Volume: 17

Issue: 6

Pages: 2293-2306

eISSN: 1758-1184

ISSN: 2050-7003

DOI: 10.1108/JARHE-06-2024-0299

https://eprints.bournemouth.ac.uk/40639/

Source: Web of Science