Dr Charalampos Giousmpasoglou
- u_cgiousmpasoglou at bournemouth dot ac dot uk
- Principal Academic
UN SDGs:
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Biography
Babis has a dual background, as practitioner and academic; he has worked for 20 years as senior manager and GM in the Greek luxury hospitality industry. As an academic, he worked in Greece, Bahrain and the UK in undergraduate and postgraduate hospitality and business administration related programmes. His research interests focus on Managerial work, Hospitality Management, Culture, Human Resources Management/OB and Brain Drain. On these research themes he has published a book, book chapters, journal articles and presented papers to national and international congresses. Babis is a Senior Fellow member of the Higher Education Academy (UK), Academic fellow in CIPD and Institute of Hospitality Member (MIH). He is also a reviewer in reputable academic journals such as the 'International Journal of Contemporary Hospitality Management' (IJCHM).
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person's work contributes towards the following SDGs:
Quality education
"Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all"
Decent work and economic growth
"Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all"
Journal Articles
- Giousmpasoglou, C., Pantelidis, I., 2025. The contemporary hospitality education challenges: The educators' perspective. Journal of Hospitality Leisure Sport and Tourism Education, 37.
- Marinakou, E., Giousmpasoglou, C., Papavasileiou, E.F., 2025. The Use of Artificial Intelligence (AI) in Talent Acquisition: The Case of Greek Luxury Hotels. Strategic Change, 34 (4), 533-543.
- Giousmpasoglou, C., Papavasileiou, E.F., Marinakou, E., Hall, K., Kyritsis, T., Radhakrishnan, N., 2025. Unmasking the surface acting and emotional exhaustion of frontline employees in UK’s fine dining sector. International Journal of Spa and Wellness, 8 (2), 137-154.
- Giousmpasoglou, C., 2025. Reclaiming Hospitality Education: A Critical Reflection. Journal of Hospitality and Tourism Education.
- Giousmpasoglou, C., 2024. Working Conditions in the Hospitality Industry: The Case for a Fair and Decent Work Agenda. Sustainability Switzerland, 16 (19).
- Giousmpasoglou, C., Ladkin, A., Marinakou, E., 2024. Worker exploitation in the gig economy: the case of dark kitchens. Journal of Hospitality and Tourism Insights, 7 (1), 414-435.
- Giousmpasoglou, C., 2023. Building employee loyalty through trust: The Internal CSR role in Hospitality and Tourism context. Journal of Tourism Research, 30, 39-58.
- Marinakou, E., Giousmpasoglou, C., Sakulrungsap, K., 2023. CUSTOMER INTENTION TO REUSE SELF-ORDERING KIOSKS IN FAST-FOOD RESTAURANTS: THE CASE OF BANGKOK, THAILAND. Tourism and Hospitality Management, 29 (4), 545-559.
- Giousmpasoglou, C., 2022. The central role of front-line employees in the Luxury Accommodation Product: evidence from Australia. Journal of Tourism Research, 28, 5-40.
- Giousmpasoglou, C., 2022. Using Contactless Mobile Payment in the Vietnamese Restaurant Industry. Journal of Tourism, Heritage and Services Marketing, 8 (1).
- Marinakou, E., Giousmpasoglou, C., 2022. Chefs' competencies: a stakeholder's perspective. Journal of Hospitality and Tourism Insights, 5 (1), 205-229.
- Giousmpasoglou, C., 2021. STRATEGIC TEAM ALIGNMENT: THE LUXURY HOTEL MANAGERS’ PERSPECTIVE DURING THE COVID-19 PANDEMIC. Journal of Tourism Research, 26, 105-122.
- Giousmpasoglou, C., Marinakou, E., 2021. Hotel internships and student satisfaction as key determinant to career intention. Journal of Tourism Research, 25, 42-67.
- Giousmpasoglou, C., Marinakou, E., Zopiatis, A., 2021. Hospitality managers in turbulent times: the COVID-19 crisis. International Journal of Contemporary Hospitality Management, 33 (4), 1297-1318.
- Giousmpasoglou, C., Brown, L., Cooper, J., 2020. The role of the celebrity chef. International Journal of Hospitality Management, 85.
- Giousmpasoglou, C., Hua, T.T., 2020. The Use of Self-Service Technologies in Budget Hotels: The Case of Bournemouth. EUROPEAN JOURNAL OF TOURISM HOSPITALITY AND RECREATION, 10 (3), 251-261.
- Marinakou, E., Giousmpasoglou, C., 2019. Talent management and retention strategies in luxury hotels: evidence from four countries. International Journal of Contemporary Hospitality Management, 31 (10), 3855-3878.
- Giousmpasoglou, C., 2019. Factors affecting and shaping the general managers' work in small- and medium-sized luxury hotels: The case of Greece. Hospitality and Society, 9 (3), 397-422.
- Giousmpasoglou, C., Brown, L., Cooper, J., 2018. Alcohol and other drug use in Michelin-starred kitchen brigades. International Journal of Hospitality Management, 70, 59-65.
- Giousmpasoglou, C., Marinakou, E., Cooper, J., 2018. “Banter, bollockings and beatings”: The occupational socialisation process in Michelin-starred kitchen brigades in Great Britain and Ireland. International Journal of Contemporary Hospitality Management, 30 (3), 1882-1902.
- Cooper, J., Giousmpasoglou, C., Marinakou, E., 2017. Occupational identity and culture: the case of Michelin-starred chefs. International Journal of Contemporary Hospitality Management, 29 (5), 1362-1379.
- Paliktzoglou, V., Giousmpasoglou, C., Marinakou, E., 2016. Assessment of Students’ Familiarity, Adoption, and Use of Social Media in Bahrain. International Journal of Technology Diffusion, 7 (4), 82-90.
- Marinakou, E., Giousmpasoglou, C., 2015. Stakeholders’ Views on the Development of a Higher Education Hospitality Program in Bahrain: Challenges and Opportunities. Journal of Hospitality and Tourism Education, 27 (2), 85-92.
- Giousmpasoglou, C., 2014. Greek Management and Culture. European Journal of Cross-Cultural Competence and Management, 3 (1), 51-67.
- Giousmpasoglou, C., 2014. The Importance of Context in Managerial Work: The Case of Senior Hotel Managers in Greece. Journal of Human Resources in Hospitality and Tourism, 13 (2), 146-172.
- Giousmpasoglou, C., Marinakou, E., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. Journal of Tourism and Hospitality Management, 1 (3), 103-119.
- Giousmpasoglou, C., Marinakou, E., 2013. The future is here: M-Learning in Higher Education. Computer Technology and Application, 4 (6), 317-322.
- Giousmpasoglou, C., 2012. Global Hospitality Managers: Myth or Reality? Journal of Tourism Research, 4, 78-113.
- Giousmpasoglou, C., 2011. A Cultural Perspective of the General Managers’ work: the Greek 4 & 5* hotels’ case. Journal of Tourism Research, 3.
- Giousmpasoglou, C., 2011. The manager in austerity times: a case study for the General Manager - Owner relations in Greek Tourism SMEs. Tourism Issues, 15, 14-31.
- Giousmpasoglou, C., 2011. A contextual approach of the Greek Management. Journal of Tourism Research, 2, 10-33.
- Moffat, A.C., Osselton, M.D., Widdop, B., Clarke, E.G.C.. Clarke's analysis of drugs and poisons. Pharmaceutical Pr.
Books
- Giousmpasoglou, C., Marinakou, E., 2024. The Contemporary Hotel Industry: A People Management Perspective. Palgrave Macmillan.
- Giousmpasoglou, C., Marinakou, E., Zopiatis, A., Cooper, J., 2022. Managing People in Commercial Kitchens A Contemporary Approach. Routledge.
- Giousmpasoglou, C., Paliktzoglou, V., Marinakou, E., 2017. Brain drain in higher education: The case of the Southern European countries and Ireland.
- Giousmpasoglou, C., 2012. The context of managerial work in luxury hotels in Greece: A roles, competencies and culture approach. Saarbrücken: LAP Publishing.
Chapters
- Giousmpasoglou, C., Koniordos, S., 2017. Brain drain in higher education in Europe: Current trends and future perspectives. Brain Drain in Higher Education the Case of the Southern European Countries and Ireland. 229-262.
- Marinakou, E., Giousmpasoglou, C., 2017. Gendered Leadership as a Key to Business Success: Evidence from the Middle East. Discrimination and Diversity Concepts Methodologies Tools and Applications Volume I IV.
- Giousmpasoglou, C., Marinakou, E., 2016. Culture and managers in a globalised world. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. 1-27.
- Marinakou, E., Giousmpasoglou, C., 2016. Gendered leadership as a key to business success: Evidence from the middle east. Handbook of Research on Human Resources Strategies for the New Millennial Workforce.
- Giousmpasoglou, C., 2016. Hotel and Restaurant Management Education. The Sage Encyclopedia of Online Education. Thousand Oaks: Sage, 546-549.
- Giousmpasoglou, C., 2016. Academic Governance. The Sage Encyclopedia of Online Education. Thousand Oaks: Sage Publications, 8-14.
- Marinakou, E., 2016. Gendered leadership as a key to business success: evidence from the Middle East. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. IGI Global.
- Marinakou, E., Giousmpasoglou, C., 2015. M-learning in the middle east: The case of Bahrain. Web Design and Development Concepts Methodologies Tools and Applications.
- Giousmpasoglou, C., Marinakou, E., Paliktzoglou, V., 2015. Economic crisis and higher education in Greece. Impact of Economic Crisis on Education and the Next Generation Workforce. 120-148.
- Marinakou, E., Giousmpasoglou, C., Paliktzoglou, V., 2014. The impact of social media on cultural tourism. Implications of Social Media Use in Personal and Professional Settings. 231-248.
- Marinakou, E., Giousmpasoglou, C., 2014. M-learning in the middle east: The case of Bahrain. Assessing the Role of Mobile Technologies and Distance Learning in Higher Education. 176-199.
- Giousmpasoglou, C., 2012. Global versus local HRM practices in the hospitality industry: The case of Greek luxury hotel managers. Current Issues in Hospitality and Tourism Research and Innovations.
Conferences
- Giousmpasoglou, C., Marinakou, E., Papavasileiou, E., 2025. Emotional Exhaustion Stressors and Coping Strategies in London’s Fine Dining Restaurants. In: CHME 2025 20/05/2025 Colchester.
- Giousmpasoglou, C., Papavasileiou, E., Marinakou, E., Hall, K., 2024. “Make it or fake it?” The Imposter Syndrome in Kitchen Professionals. In: The INC 2024 05/06/2024 Hotelschool The Hague.
- Giousmpasoglou, C., 2023. People management in Permacrisis: challenges and opportunities for the global hospitality industry. In: EuroCHRIE 2023 03/10/2023 Vienna, Austria.
- Giousmpasoglou, C., Ladkin, A., Marinakou, E., 2022. The emergence of Ghost Kitchens in the restaurant industry: Operational and labour perspectives. In: EuroCHRIE 2023 25/10/2022 Apeldoorn.
- Giousmpasoglou, C., 2022. Exploring the effects of Internal Corporate Social Responsibility on the Employee-Employer Relationship in Luxury Hotels: An Employee’s Perspective. In: The INC 2022 22/06/2022 Limassol, Cyprus.
- Giousmpasoglou, C., Marinakou, E., Zopiatis, A., 2021. The general managers’ role in luxury hotels, during the COVID-19 pandemic: evidence from 45 countries. In: EuroCHRIE 2021 27/09/2021 Aalborg, Denmark.
- Giousmpasoglou, C., 2021. STRATEGIC TEAM ALIGNMENT: THE LUXURY HOTEL MANAGERS’ PERSPECTIVE DURING THE COVID-19 PANDEMIC. In: Laloumis, D., eds. 8th International Conference on Tourism and Hospitality Management 05/06/2021 Athens (Online). https://dratte.gr/academic-conferences/.
- Marinakou, E., Giousmpasoglou, C., Zopiatis, A., 2021. The impact of COVID-19 in luxury hotels: the case of Greece and Cyprus. In: TOURMAN 2021 International Scientific Conference: "Restarting tourism, travel and hospitality: The day after" 21/05/2021 Thessaloniki, Greece.
- Giousmpasoglou, C., 2021. The intention to use Contactless Mobile Payment in the Vietnamese restaurant industry. In: TOURMAN 2021 International Scientific Conference "Restarting tourism, travel and hospitality: The day after" 21/05/2021 Thessaloniki, Greece.
- Giousmpasoglou, C., 2020. An investigation on the use of Self-Service Technologies in Budget Hotels: the case of Bournemouth. In: The INC 2020 10/06/2020 Leeuwarden, Netherlands (Virtual).
- Giousmpasoglou, C., 2019. Future skills for Chefs: the stakeholders’ perspectives. In: 2019 APacCHRIE & EuroCHRIE Joint Conference 22/05/2019 Hong Kong.
- Giousmpasoglou, C., 2019. The importance of genuine service and human interaction for millennials’ guest experience: the case of hotel reception and front line employees. In: TTRA Europe 2019 08/04/2019 Bournemouth University.
- Giousmpasoglou, C., 2019. Talent Management in the Greek Hotel industry: An investigation of Millennials’ recruitment and selection practices in luxury hotels. In: TTRA Europe 2019 08/04/2019 Bournemouth University.
- Giousmpasoglou, C., Brown, L., Marinakou, E., 2019. Training prisoners as hospitality workers: The case of the CLINK charity. In: TTRA Europe 2019 08/04/2019 Bournemouth University.
- Giousmpasoglou, C., Marinakou, E., 2018. An investigation of the customer’s choice of Airbnb over hotels: the case of Bournemouth. In: THE INC 2018: Tourism, Hospitality and Events in a changing word 26/06/2018 University of Derby, Buxton, UK..
- Giousmpasoglou, C., 2018. The GMs’ work context: the case of luxury hotel SMEs in Greece. In: THE INC 2018: Tourism, Hospitality and Events in a changing word 26/06/2018 University of Derby, Buxton, UK..
- Giousmpasoglou, C., 2018. Emotional labour and employee burnout in luxury hotels: A Cross-Cultural Perspective. In: The 2018 Annual CHME Research Conference 22/05/2018 Bournemouth University, Talbot Campus.
- Giousmpasoglou, C., Marinakou, E., Koniordos, S., 2018. Academic Mobility or Brain Drain? Current Trends and Future Perspectives in Higher Education in Europe. In: ‘Beyond economic contribution: Migrant Identities, Working Lives and Social Embeddedness’ 25/04/2018 University of Lincoln.
- Giousmpasoglou, C., 2017. Emotional labour in luxury hospitality: A comparative study between U.K. and Vietnamese hospitality workers. In: The visitor economy: Strategies and Innovations 04/09/2017 Bournemouth.
- Marinakou, E., Giousmpasoglou, C., 2017. Student satisfaction and expectations from internships in Greece: A comparison between Greek and International students. In: CHME 2017 16/05/2017 Aalborg, Denmark.
- Marinakou, E., Giousmpasoglou, C., Cooper, J., 2016. Chefs’ future competencies needs in the UK: the stakeholders’ perspectives. In: EuroCHRIE 2016: What’s Going Well In Hospitality, Tourism And Events? 26/10/2016 Budapest Metropolitan University, Budapest, Hungary. Conference Proceedings EuroCHRIE 2016 online.
- Marinakou, E.M., Giousmpasoglou, C., 2016. Using Tripadvisor© for exploring cultural tourism development in Bahrain. In: Andriotis, K.A., eds. the International Conference on Tourism (ICOT 2016) - New challenges and boundaries in tourism: policies, innovations and strategies 29/06/2016 Naples.
- Giousmpasoglou, C., Marinakou, E.M., Paliktzoglou, V.P., 2016. The Brain Drain Phenomenon in Higher Education in Greece: Attitudes and Opinions on the Decision to Immigrate. In: Papanikos, G.P., eds. the 3rd Annual International Conference on Humanities & Arts in a Global World 03/01/2016 Athens, Greece.
- Paliktzoglou, V., Giousmpasoglou, C., Marinakou, E., 2015. Students’ use of Social Media in Higher Education in Bahrain. In: Fifth International Conference on Cognitively Informed Technology 18/06/2015 Manama.
- Giousmpasoglou, C., Marinakou, E.M., 2014. Higher education hospitality programmes in Bahrain: Challenges and Opportunities. In: The 32nd EuroCHRIE Conference 06/10/2014 Dubai, UAE.
- Giousmpasoglou, C., Marinakou, E.M., 2014. M-learning in Higher Education in Bahrain: the educators’ view. In: The 6th e-Learning Excellence in the Middle East Conference – Leadership, Design and Technology for the 21st Century Learning 03/03/2014 Dubai, UAE.
- Giousmpasoglou, C., Marinakou, E., 2013. The future is here: M-learning in higher education. Proceedings 2013 4th International Conference on E Learning Best Practices in Management Design and Development of E Courses Standards of Excellence and Creativity Econf 2013, 417-420.
- Marinakou, E.M., Giousmpasoglou, C., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. In: Andriotis, K.A., eds. The International Conference on Tourism (ICOT 2013) - Trends, Impacts and Policies on Sustainable Tourism Development 05/06/2013 Limassol, Cyprus.
- Giousmpasoglou, C., 2012. Global versus local HRM practices in the hospitality industry: The case of Greek luxury hotel managers. Current Issues in Hospitality and Tourism Research and Innovations Proceedings of the International Hospitality and Tourism Conference Ihtc 2012, 165-170.
- Giousmpasoglou, C., 2011. Managing the hotel managers: HRM practices in Greek luxury hotels. In: Andriotis, K.A., eds. the International Conference on Tourism (ICOT 2011) Tourism in an era of uncertainty 27/04/2011 Rhodes, Greecce.
- Giousmpasoglou, C., Stavrakis, D.S., 2011. National Culture and Management: the Greek luxury hotel GMs’ case. In: The 2011 Athens Tourism Symposium, an International Scientific Congress on Current Trends in Tourism Management and Tourism Policy 02/02/2011 Athens, Greece.
- Giousmpasoglou, C., 2010. Implementing Europe 2020: A cultural approach. In: 16th Regional Development Conference on The Regional Dimension of the new EU strategy, Europe 2020 15/10/2010 Athens, Greece.
- Giousmpasoglou, C., 2010. The Global Hotel Manager: Myth or Reality? In: The 2nd International Conference on Tourism and Hospitality Management 22/05/2010 Athens, Greece.
- Giousmpasoglou, C., 2009. Roles and Competencies of the General Managers in Greek 4 & 5* hotels. In: The 6th National Conference on The role of the Hotel Manager, T.R.I. - Tourism Research Institute (ΔΡ.Α.Τ.Τ.Ε.) 07/03/2009 Athens, Greece.
- Giousmpasoglou, C., 2008. The GMs’ Roles and Competencies Framework in Greek luxury hotels. In: The International Workshop on Performance, Skills, Competences in the 21st century 11/12/2008 Lisbon, Portugal.
- Giousmpasoglou, C., 2008. A Cultural Perspective of the General Managers’ work: the Greek 4 & 5* hotels’ case. In: Laloumis, L.D., eds. The 1st International Conference on Tourism and Hospitality Management, T.R.I. - Tourism Research Institute (ΔΡ.Α.Τ.Τ.Ε.) 13/06/2008 Athens, Greece.
Reports
- Giousmpasoglou, C., Marinakou, E., Papavasileiou, E., Hall, K., 2026. Should I stay or should I go? Insights from a global survey on chefs' intention to leave.. Bournemouth: Bournemouth University. Available from: https://doi.org/10.18746/tmds-5v59 [Accessed 05/01/2026].
- Giousmpasoglou, C., Marinakou, E., Papavasileiou, E., Hall, K., 2025. The imposter syndrome among chefs: A global survey. Bournemouth: Bournemouth University.
- Giousmpasoglou, C., Marinakou, E., Hall, K., 2025. Drinking at work: Causes, Consequences, and Prevention in the Hospitality Industry. Bournemouth University.
- Giousmpasoglou, C., Nguyen, Q., 2025. Attracting & Retaining GenZ Talent in Luxury Hospitality: An Industry Report. Bournemouth University.
- Giousmpasoglou, C., Marinakou, E., Papavasileiou, E., Hall, K., 2025. Front Line Employees’Emotional Exhaustion in UK’s Fine Dining Restaurants. Bournemouth University Business School.
- Marinakou, E., Giousmpasoglou, C., 2024. Exploring tools for monitoring talent and skills in the EU. Luxembourg: EC. Available from: https://ec.europa.eu/regional_policy/policy/communities-and-networks/harnessing-talent-platform/knowledge-repository/academic-articles_en [Accessed 19/11/2024].
Internet Publications
- Giousmpasoglou, C., Marinakou, E., 2026. Why Chefs Leave? What a Global Survey Reveals About the Kitchen Retention Crisis. Hospitality.net. Available from: https://www.hospitalitynet.org/opinion/4130720.html.
- Giousmpasoglou, C., Pantelidis, I., 2026. Reality Check Required. Institute of Hospitality. Available from: http://www.instituteofhospitality.org/ [Accessed 02/02/2026].
- Giousmpasoglou, C., 2025. Back to the basics: cognitive intelligence for hospitality managers (in Greek). Money & Tourism. Available from: https://money-tourism.gr/gnostiki-noimosyni-nea-vasiki-ikanotita-ton-stelechon-filoxenias/.
- Giousmpasoglou, C., 2025. Why Cognitive Intelligence is the New Core Competency for Hospitality Managers?. H&C News. Available from: https://www.hospitalityandcateringnews.com/2025/12/why-cognitive-intelligence-is-the-new-core-competency-for-hospitality-managers/.
- Giousmpasoglou, C., 2025. Fair and decent work in the hospitality industry. https://hstalks.com/business/. Available from: https://hstalks.com/t/8209/fair-and-decent-work-in-the-hospitality-industry/?business.
- Giousmpasoglou, C., Pantelidis, I.S., 2025. Why Hospitality Education Needs a Reality Check. HospitalityNet. Available from: https://www.hospitalitynet.org/opinion/4129395.html.
- Giousmpasoglou, C., Marinakou, E., Papavasileiou, E., 2025. The Imposter Syndrome in Hospitality: When Success Doesn’t Feel Right. Hotel & Catering News. Available from: https://www.hospitalityandcateringnews.com/2025/09/the-imposter-syndrome-in-hospitality-when-success-doesnt-feel-right/.
- Giousmpasoglou, C., 2025. The Generation Z housekeepers. Housekeeping Today UK. Available from: https://edition.pagesuite-professional.co.uk/html5/reader/production/default.aspx?pubname=&pubid=c408d995-d40e-4b82-b109-af73e6abc49a.
- Giousmpasoglou, C., Marinakou, E., 2025. From Theory to Practice: Time to Return to the Hotel School Model. https://money-tourism.gr. Available from: https://money-tourism.gr/ti-theoria-stin-praxi-ora-epistrofi-montelo-ton-xenodocheiakon-scholon/.
- Giousmpasoglou, C., Marinakou, E., Papavasileiou, E., 2025. The Face Behind the Mask: Emotional Exhaustion in UK’s Fine Dining Restaurants. Hospitality & Catering News. Available from: https://www.hospitalityandcateringnews.com/2025/05/the-face-behind-the-mask-emotional-exhaustion-in-uks-fine-dining-restaurants/.
- Giousmpasoglou, C., Marinakou, E., Papavasileiou, E., 2025. Emotional Exhaustion in Fine Dining Restaurants. Bousias Publishing. Available from: https://hrpro.gr/synaisthimatiki-ergasia-sti-filoxenia-kai-estiasi/ [Accessed 07/04/2025].
- Giousmpasoglou, C., 2025. Accessible Hospitality: Marsham Court Hotel. Hotel and Catering News. Available from: https://www.hospitalityandcateringnews.com/2025/01/accessible-hospitality-marsham-court-hotel/ [Accessed 02/01/2025].
- Giousmpasoglou, C., 2024. The Importance of Mental Health for hospitality and tourism employees (in Greek). Compupress M.A.E. Available from: https://issuu.com/digital_content/docs/food_158.
- Giousmpasoglou, C., Marinakou, E., Hadjisolomou, A., Chytiri, A.-P., 2024. Working conditions challenges in the Hospitality & Tourism Industry (in Greek). Money & Tourism Magazine. Available from: https://money-tourism.gr/tag/synthikes-ergasias/.
- Giousmpasoglou, C., Marinakou, E., Ladkin, A., 2024. The rise and fall of Dark Kitchens in the Gig Economy. Denis Sheehan. Available from: https://www.hospitalityandcateringnews.com/2024/11/the-rise-and-fall-of-dark-kitchens-in-the-gig-economy/.
- Giousmpasoglou, C., 2024. A Call for Fair and Decent Work in the UK Hospitality Industry. Denis Sheehan. Available from: https://www.hospitalityandcateringnews.com/2024/10/a-call-for-fair-and-decent-work-in-the-uk-hospitality-industry/.
- Giousmpasoglou, C., 2023. Managing People in Permacrisis. Money & Tourism Magazine. Available from: https://money-tourism.gr/dioikisi-anthropinoy-dynamikoy-se-synthikes-paratetamenis-krisis-permacrisis/ [Accessed 22/03/2023].
- Giousmpasoglou, C., Marinakou, E., 2023. The Celebrity Chefs phenomenon. e-Compupress.gr. Available from: http://www.e-compupress.gr/showmag.asp?ID=6 [Accessed 10/03/2023].
- Giousmpasoglou, C., Ladkin, A., Marinakou, E., 2022. Ghost Kitchens. e-Compupress.gr. Available from: http://www.e-compupress.gr/showmag.asp?ID=6 [Accessed 27/10/2022].
- Marinakou, E., Giousmpasoglou, C., 2022. Talent management in the Tourism Industry during the Great Resignation Era. Money & Tourism. Available from: https://money-tourism.gr/diacheirisi-talenton-tis-toyristikis-viomichanias-sta-chronia-tis-megalis-paraitisis/ [Accessed 19/10/2022].
- Giousmpasoglou, C., Marinakou, E., 2021. The Clink: A different Gourmet Restaurant. e-Compupress.gr. Available from: http://www.e-compupress.gr/magazines/free/fs/146/ [Accessed 01/10/2021].
- Giousmpasoglou, C., 2021. Factors affecting the roles of SME luxury hotel GMs in Greece. Money & Tourism (Greece). Available from: https://money-tourism.gr/oi-paragontes-poy-epireazoyn-toys-genikoys-dieythyntes-manatzment-ton-mikromesaion-xenodocheion-polyteleias-stin-ellada/ [Accessed 05/05/2021].
- Giousmpasoglou, C., Marinakou, E., Zopiatis, A., 2020. The GMs' role in 4 and 5* hotels during the COVID19 pandemic: a study in 45 countries. Money & Tourism Magazine. Available from: https://money-tourism.gr/o-rolos-ton-genikon-dieythynton-sta-xenodocheia-4-5-ti-diarkeia-tis-pandimias-covid-19-mia-ereyna-se-45-chores/ [Accessed 04/08/2020].
Profile of Teaching PG
- Issues in International Hospitality and Tourism Management
- Issues in Hotel and Food Services Management
- Hospitality Operations Management
- Tourism and Hospitality Principles and Practice
- Innovations in Hospitality and Tourism
Profile of Teaching UG
- Understanding Organisations and Human Resources Management
- Personal and Professional Development
- Consultancy Project (Level 6)
- International Human Resources Management (Level 6)
- Managing People in Tourism and Hospitality (Level 5)
- Hospitality Resources & Revenue Management (HRRM) Level 5
Invited Lectures
-
Mental Health in Hospitality & Tourism Industry, Online, 11 Mar 2025 more
An online guest lecture organised from the American College of Thessaloniki (Greece) -
Luxury hotels GMs' resilience during COVID19, Hellenic Mediterranean University (Online, Google), 17 Jan 2024 more
An online guest lecture presenting the findings of a global study on Luxury Hotel GMs' resilience -
Luxury hotels GMs' resilience during COVID19, Hellenic Mediterranean University (Online - Zoom), 23 Jan 2023 more
An online guest lecture presenting the findings of a global study on Luxury Hotel GMs' resilience -
The rise of dark kitchens inthe restaurant industy, BU Talbot Campus - Fusion Building (F109), 09 Nov 2022 more
This presentation was part of a departmental research seminar at BUBS. -
Hotel GMs, Crisis Management & Resilience, Online (Zoom), 23 Mar 2021 more
The guest lecture presented the findings of a global qualitative study in 45 countries regarding the work of luxury hotel GMs during the COVID-19 pandemic. Link to Panopto recording: https://bournemouth.cloud.panopto.eu/Panopto/Pages/Viewer.aspx?id=89f89c32-a4f9-4f7f-a547-acf400e05b8d -
Career Development & Talent Management, Edge Hotel School - University of Essex, 11 Jun 2018 more
A guest lecture about career choices and the importance of talent management in Hospitality and Tourism Industry -
HRM, Bournemouth International Centre, 14 Mar 2017 more
HRM Opportunies and Challenges in the UK Hospitality Industry -
UK Chefs' future competencies, University College Birmingham, 11 May 2016 more
Managerial competencies for chefs
Grants
- Redefining the Fair Work Agenda in Hospitality (BU - QR Funding, 16 May 2023). Awarded
- Redefining the Fair Work Agenda in Hospitality Industry (BUBS, 15 May 2023). Awarded
- Training prisoners as hospitality workers: the case of Clink Charity (BU Acorn Funds, 01 May 2018). Awarded
- UK Chefs’ Future Competencies Survey (MCR QR Funding, 23 Feb 2018). Awarded
External Responsibilities
- International Conference on AI-Driven Technology and Social Sciences for Sustainable Future (ICAISF), Organising Committee Member (2024), https://icaisf.com/committee.html; ICAISF Conference Proceedings
- University of Sunderland, External Examiner (2024-2027)
- BUBS & BAHA, BU T&H Conference Chair (2022), https://www.bournemouth.ac.uk/about/our-faculties/bournemouth-university-business-school/department-marketing-strategy-innovation/tourism-hospitality-conference; BU T&H Conference Brochure
- University of West London, PhD External Examiner (2022-5122022), https://www.uwl.ac.uk/staff/ariane-lengyel; Celebrity Chefs and the Social Construction of Taste in Contemporary British Society
- Ministry of Tourism - Greece, External Advisor: Committee HE Quality Assurance (2021-192023)
- BAHA, Judge at BAHA Hospitality Recognition Awards (2021-), https://www.bhhospitalityassociation.co.uk/bh-awards; BAHA Hospitality Recognition Awards
- Dorset Destination Awards, Judge (2019-), https://www.destinationawards.co.uk/
- University of Derby, External Examiner - Masters Programmes (2018-31122022), https://www.derby.ac.uk/course-search/
- BAHA, Committee member (2017-), http://www.bhhotels.co.uk/
- Coventry University, PhD external examiner (-1812023), https://www.bcu.ac.uk/business-school/about-us/our-staff/management/michalis-kourtidis; Why do chefs stay? Mapping the desire of chefs to remain in their occupation
- Ulster University, External Validation Panel Member (-572023), https://www.swissalpinecenter.com/; Programme Validation Document
- International Conference on Arts, Humanities and Interdisciplinary Sciences (ICAHIS), Technical Program Committee (-20122024), https://icahis.com/committee.html; ICAHIS Conference Proceedings
- Ministry of Education, Cyprus, External Re-Validation Panel Member (-1722025), https://www.dipae.ac.cy/index.php/en/
- TU Dublin, PhD External Examiner (-7112024), https://www.tudublin.ie/explore/faculties-and-schools/arts-humanities/culinary-arts--food-technology/people/academic-staff/orla-mcconnell.php; Professionalism in Culinary Arts: An Exploration of the Experiences of Mature Part-time Degree Students in Industry and Academia
- Abu Dhabi University, DBA Examination, External Examiner (-2452024), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4598140; Determinants of Employee Empowerment in the Abu Dhabi Government Sector
Internal Responsibilities
- AOP member / Reviewer, BUBS Academic Offences Committee
- Programme Manager, MSc in International Hospitality Management. https://www.bournemouth.ac.uk/study/courses/msc-international-hospitality-tourism-management
- Dissertation Supervisor, Postgraduate Hospitality and Tourism Students (Level 7)
- Dissertation Supervisor, Undergraduate Hospitality Students (Level 6)
- Year Tutor, Level 5 BAIHMS
Journal Reviewing/Refereeing
- International Journal of Emerging Markets, Anonymous peer review, 01 Mar 2023
- International Journal of Human Resource Management, Anonymous peer review, 28 Aug 2019
- Tourism Management Perspectives, Anonymous peer review, 28 Mar 2019
- Journal of Hospitality and Tourism Technology, Anonymous peer review, 15 Jan 2019
- Journal of Hospitality and Tourism Research, Anonymous peer review, 01 Jun 2018
- International Journal of Hospitality Management, Anonymous peer review, 07 Jan 2018
- Asia Pacific Tourism Association (APTA) Conference, Anonymous peer review, 18 Jun 2017
- Tourism Review, Anonymous peer review, 01 Feb 2017
- European Journal of Cross-Cultural Competence and Management, Anonymous peer review, 02 Apr 2014
- International Journal of Contemporary Hospitality Management, Anonymous peer review, 10 Sep 2013
Public Engagement & Outreach Activities
- The BU Tourism & Hospitality Conference 2025 (24 Mar 2025)
- Scientific Symposium: Fair Work in the Greek Hospitality and Tourism Industry (13 Mar 2025)
- BU Hospitality & Tourism Careers Fair 2024 (20 Nov 2024)
- The BU T&H Conference 2024 (27 Feb 2024)
- BU Hospitality & Tourism Careers Fair 2023 (15 Nov 2023)
- Round Table Panel Member (31 Oct 2023-02 Nov 2023)
- Research Symposium (15 May 2023-19 May 2023)
- The BU T&H Conference 2023 (28 Feb 2023)
- Book presentation (04 Mar 2022)
- Book Presentation: Managing People in Commercial Kitchens (03 Mar 2022)
- The BU T&H Conference 2022 (28 Feb 2022)
- Early Careers Research Network (ECRN) Launch (12 Sep 2018)
- BAHA Meetings (07 Feb 2018)
- Conference Session Co-Chair: Technology & Digital Futures (02 Feb 2018)
- The UK tourism industry post-Brexit - skills, investment and the Industrial Strategy (30 Jan 2018)
- BU Open Day - Dept. of Tourism and Hospitality (28 Oct 2017)
- BU Open Day Dept. of Tourism and Hospitality (21 Oct 2017)
- Migration Advisory Committee (MAC) Meeting (16 Oct 2017)
- Conference Session Chair: Hospitality Management Reviews (04 Sep 2017-06 Sep 2017)
- British Hospitality Association Summit 2017 (06 Jun 2017)
- HRM Trends & Challenges in the UK hospitality industry (14 Mar 2017-15 Sep 2017)
- Conference session co-chair: Talent Management and HR Disruptions (10 Feb 2017)
- Session Chair: Profitability and Growth in Hospitality (03 Feb 2017)
- Young Hoteliers Summit (YHS) 2016 (13 Mar 2016-16 Mar 2016)
- CEDEFOP Study Visit (17 Feb 2007-20 Sep 2007)
Consultancy Activities
- External Consultant, Consultancy (unpaid). Ministry of Tourism - Greece
- Profit & Loss Reporting, External Consultant. Moda Bagno SA - Interni Restaurants
Attended Training
- Data Protection, 10 Jan 2018, Certificate
- Inclusive, Cohesive and Safe campus, 10 Jan 2018, Certificate
- PhD supervision training: new supervisors, 21 Feb 2017, Certificate
- Bribery Act (online), 24 Oct 2015, Certificate
- Data Protection (online), 24 Oct 2015, Certificate
- Diversity in the workplace (online), 24 Oct 2015, Certificate
- ECDL, 23 Oct 2008, Certificated
- Train the Trainer Seminar, 17 Dec 2003, Certificate
- Certificate in Desk Top Publishing (Quarkexpress), 01 Oct 1999, Certificate
- Certificate in Wines, Spirits and Alcoholic Beverages, 01 Oct 1999, Certificate
- Certificate in Food Hygiene and Safety, 01 Oct 1999, Certificate (with credit)
Qualifications
- PhD in HRM in Hospitality Industry (University of Strathclyde, 2012)
- BA (Hons) in Tourism Management (TEI Piraeus (Greece), 2012)
- Postgraduate Diploma in Business Research Methods (Strathclyde Business School, 2006)
- MA in Personnel Management (CIPD accredited) (Leeds Metropolitan University, 2001)
- MSc in Hospitality Management (Birmingham University (BCFTCS), 2000)
- BSc in Hotel Management (School of Tourism Education (ASTER) Greece, 1994)
Honours
- Best conference paper in Hospitality Award: Bakalis, M., Giousmpasoglou, C. and Marinakou, E. (2018). An investigation of the customers' choice of AirBnB over hotels: the case of Bournemouth. (THE INC 2018 Conference, 2018)
- Outstanding Performance Reward (Bahrain Polytechnic, 2014)
- Certificate of Appreciation (Performance related bonus aprox. £1,100.00) (Bahrain Polytechnic, 2014)
Memberships
- Chartered Management Institute (CMI), Member (2024-), https://www.managers.org.uk/
- CIPD, Member (2018-), https://www.cipd.co.uk/membership/become-member/academic
- Institute of Hospitality (IoH), Member (2018-), https://www.instituteofhospitality.org/
- Higher Education Academy, Senior Fellow (2015-),
Social Media Links
Website Links
External Media and Press
- “University Academics: ‘We End Up Grading ChatGPT-Written Coursework’” ... (in Greek), Kathimerini (Greek Newspaper), 14 Jan 2026. https://www.kathimerini.gr/society/ekpaideysi/564017974/kathigites-aei-diorthonoyme-tis-ergasies-toy-chatgpt/
- University Academics: "We End Up Grading ChatGPT-Written Coursework" (in Greek), www.kathimerini.gr, 13 Jan 2026. https://www.kathimerini.gr/society/ekpaideysi/564017974/kathigites-aei-diorthonoyme-tis-ergasies-toy-chatgpt/
- You wear your smile like a uniform. For as long as you can endure... (newspaper article), www.kathimerini.gr, 27 Oct 2024. https://www.kathimerini.gr/society/563292403/%20foras-to-chamogelo-san-stoli-oso-antexeis/
- The dark side of celebrity chefs (newspaper article), La Repubblica, 12 Jul 2024. https://www.repubblica.it/venerdi/2024/07/12/news/ristoranti_stellati_chef_inchiesta_masterchef-423391366/
- "20 hours in a kitchen brigade" (Newspaper Article), https://www.kathimerini.gr/, 15 Jan 2023. https://www.kathimerini.gr/society/562228414/20-ores-stin-mprigada-tis-koyzinas-oi-ellinides-toy-noma-miloyn-stin-k/?fbclid=IwAR1ekR-9CR4fK2ZCZ6lxh4u7zzJoRqFnzn4pH5jv6Ap75pkcI6YZv-NaJ7w
- Kitchen only virtual restaurants (newspaper article), https://www.kathimerini.gr/, 11 Oct 2022. https://www.kathimerini.gr/society/562082587/eikonika-estiatoria-mono-me-koyzina/
- The Clink: A different Gourmet Restaurant, Food Service Magazine, 01 Oct 2021. http://www.e-compupress.gr/magazines/free/fs/146/
- Should Business Studies Be Taught on Hospitality and Catering Courses?, The Chefs' Formum, 16 Mar 2020. https://thechefsforum.co.uk/should-business-studies-be-taught-on-hospitality-and-catering-courses/
- Reducing re-offending through hospitality training, Bournemouth Research Chronicle (BRC), 10 Oct 2019. https://www.bournemouth.ac.uk/research/bournemouth-research-chronicle/research-chronicle-2019/reducing-re-offending-through-hospitality-training
- Reducing re-offending through hospitality training (BRC Interview), Bournemouth Research Chronicle, 01 Oct 2019. https://www.bournemouth.ac.uk/research/bournemouth-research-chronicle/research-chronicle-2019/reducing-re-offending-through-hospitality-training
The data on this page was last updated at 05:00 on February 19, 2026.