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Research
Retaining global talent in the service industry
Journal Articles
- Marinakou, E. and Giousmpasoglou, C., 2022. Chefs' competencies: a stakeholder's perspective. Journal of Hospitality and Tourism Insights, 5 (1), 205-229.
- Giousmpasoglou, C. and Marinakou, E., 2021. Hotel internships and student satisfaction as key determinant to career intention. Journal of Tourism Research, 25, 42-67.
- Giousmpasoglou, C., Marinakou, E. and Zopiatis, A., 2021. Hospitality managers in turbulent times: the COVID-19 crisis. International Journal of Contemporary Hospitality Management, 33 (4), 1297-1318.
- Marinakou, E., 2019. Talent management and retention in events companies: Evidence from four countries. Event Management.
- Marinakou, E. and Giousmpasoglou, C., 2019. Talent management and retention strategies in luxury hotels: evidence from four countries. International Journal of Contemporary Hospitality Management, 31 (10), 3855-3878.
- Giousmpasoglou, C., Marinakou, E. and Cooper, J., 2018. “Banter, bollockings and beatings”: The occupational socialisation process in Michelin-starred kitchen brigades in Great Britain and Ireland. International Journal of Contemporary Hospitality Management, 30 (3), 1882-1902.
- Marinakou, E.M., Giousmpasoglou, C. and Koniordos, S.K., 2017. An exploratory factor analysis of the impact of Brain Drain in the Greek higher education. Higher Education.
- Cooper, J., Giousmpasoglou, C. and Marinakou, E., 2017. Occupational identity and culture: the case of Michelin-starred chefs. International Journal of Contemporary Hospitality Management, 29 (5), 1362-1379.
- Paliktzoglou, V., Giousmpasoglou, C. and Marinakou, E., 2016. Assessment of Students’ Familiarity, Adoption, and Use of Social Media in Bahrain. International Journal of Technology Diffusion, 7 (4), 82-90.
- Marinakou, E. and Giousmpasoglou, C., 2015. Stakeholders’ Views on the Development of a Higher Education Hospitality Program in Bahrain: Challenges and Opportunities. Journal of Hospitality and Tourism Education, 27 (2), 85-92.
- Marinakou, E., 2014. The glass ceiling and women in management in the Middle East: Myth or reality. Journal of American Business Review, 3 (1), 294-301.
- Marinakou, E., 2014. Women in Hotel Management and Leadership: Diamond or Glass. Journal of Tourism and Hospitality Management, 2 (1), 18-25.
- Marinakou, E., 2014. An investigation of factors that contribute to student satisfaction from online courses: the example of an online accounting course. US – China Education Review, 4 (8), 536-547.
- Marinakou, E. and Giousmpasoglou, C., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. Journal of Tourism and Hospitality Management, 1 (3), 103-112.
- Giousmpasoglou, C. and Marinakou, E., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. Journal of Tourism and Hospitality Management, 1 (3), 103-119.
- Giousmpasoglou, C. and Marinakou, E., 2013. The future is here: M-Learning in Higher Education. Computer Technology and Application, 4 (6), 317-322.
Books
- Giousmpasoglou, C., Marinakou, E., Zopiatis, A. and Cooper, J., 2022. Managing People in Commercial Kitchens A Contemporary Approach. Routledge.
- Giousmpasoglou, C., Paliktzoglou, V. and Marinakou, E., 2017. Brain drain in higher education: The case of the Southern European countries and Ireland.
- Danver, S.L., 2016. The SAGE Encyclopedia of Online Education. SAGE Publications.
- Ordóñez de Pablos, P., 2015. Impact of Economic Crisis on Education and the Next-Generation Workforce. IGI Global.
Chapters
- Giousmpasoglou, C. and Koniordos, S., 2017. Brain drain in higher education in Europe: Current trends and future perspectives. Brain Drain in Higher Education the Case of the Southern European Countries and Ireland. 229-262.
- Giousmpasoglou, C. and Marinakou, E., 2016. Culture and managers in a globalised world. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. 1-27.
- Marinakou, E. and Giousmpasoglou, C., 2016. Gendered leadership as a key to business success: Evidence from the middle east. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. 200-230.
- Marinakou, E., 2016. Academic Advising. The Encyclopedia of Online Education. SAGE.
- Marinakou, E., 2016. Online education in the Middle East. The Encyclopedia of Online Education.. SAGE.
- Marinakou, E., 2016. Gendered leadership as a key to business success: evidence from the Middle East. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. IGI Global.
- Marinakou, E., 2016. International Managers and Culture in a globalised world. Handbook of Research on Human Resources Strategies for the New Millennial Workforce. IGI Global.
- Marinakou, E. and Giousmpasoglou, C., 2015. M-learning in the middle east: The case of Bahrain. Web Design and Development Concepts Methodologies Tools and Applications. 1199-1222.
- Marinakou, E. and Giousmpasoglou, C., 2015. M-learning in the middle east: The case of Bahrain. Curriculum Design and Classroom Management Concepts Methodologies Tools and Applications. 1141-1164.
- Giousmpasoglou, C., Marinakou, E. and Paliktzoglou, V., 2015. Economic crisis and higher education in Greece. Impact of Economic Crisis on Education and the Next Generation Workforce. 120-148.
- Marinakou, E. and Giousmpasoglou, C., 2015. Economic Crisis and Higher Education in Greece. Impact of economic crisis on education and the next-generation workforce.. IGI Global.
- Marinakou, E., Giousmpasoglou, C. and Paliktzoglou, V., 2014. The impact of social media on cultural tourism. Implications of Social Media Use in Personal and Professional Settings. 231-248.
- Marinakou, E. and Giousmpasoglou, C., 2014. M-learning in the middle east: The case of Bahrain. Assessing the Role of Mobile Technologies and Distance Learning in Higher Education. 176-199.
- Marinakou, E., Giousmpasoglou, C. and Paliktzoglou, V., 2014. The Impact of Social Media on Cultural Tourism. The Impact of Social Media in Personal and Professional Settings. IGI Global.
Conferences
- Giousmpasoglou, C., Marinakou, E. and Zopiatis, A., 2021. The general managers’ role in luxury hotels, during the COVID-19 pandemic: evidence from 45 countries. In: EuroCHRIE 2021 27-30 September 2021 Aalborg, Denmark.
- Marinakou, E., Giousmpasoglou, C. and Zopiatis, A., 2021. The impact of COVID-19 in luxury hotels: the case of Greece and Cyprus. In: TOURMAN 2021 International Scientific Conference: "Restarting tourism, travel and hospitality: The day after" 21-23 May 2021 Thessaloniki, Greece.
- Giousmpasoglou, C., Marinakou, E. and Zopiatis, A., 2020. The general managers’ role in luxury hotels, during the COVID-19 pandemic: evidence from 45 countries. In: EuroCHRIE 2021 27-30 September 2021 Aalborg Denmark.
- Marinakou, E., 2019. Occupational Segregations by Gender in the Hospitality Industry: The Case of a Luxury Hotel. In: 2019 APacCHRIE & EuroCHRIE Joint Conference 21-24 May 2019 Hong Kong.
- Giousmpasoglou, C., Brown, L. and Marinakou, E., 2019. Training prisoners as hospitality workers: The case of the CLINK charity. In: TTRA Europe 2019 8-10 April 2019 Bournemouth University.
- Marinakou, E., 2019. Talent management and retention in events companies: Evidence from four countries. Event Management, 23 (4), 511-526.
- Giousmpasoglou, C. and Marinakou, E., 2018. An investigation of the customer’s choice of Airbnb over hotels: the case of Bournemouth. In: THE INC 2018: Tourism, Hospitality and Events in a changing word 26-28 June 2018 University of Derby, Buxton, UK..
- Marinakou, E., 2018. Managing Change and Workforce Challenges in Luxury Hotels: An HR Perspective. In: CHME 2018 22-24 May 2018 Bournemouth.
- Giousmpasoglou, C., Marinakou, E. and Koniordos, S., 2018. Academic Mobility or Brain Drain? Current Trends and Future Perspectives in Higher Education in Europe. In: ‘Beyond economic contribution: Migrant Identities, Working Lives and Social Embeddedness’ 25-27 April 2018 University of Lincoln.
- Marinakou, E. and Giousmpasoglou, C., 2017. Student satisfaction and expectations from internships in Greece: A comparison between Greek and International students. In: Council for Hospitality Management Education CHME 2017 16-20 May 2017 Aalborg, Denmark.
- Marinakou, E., Giousmpasoglou, C. and Cooper, J., 2016. Chefs’ future competencies needs in the UK: the stakeholders’ perspectives. In: EuroCHRIE 2016: What’s Going Well In Hospitality, Tourism And Events? 26-28 October 2016 Budapest Metropolitan University, Budapest, Hungary. Conference Proceedings EuroCHRIE 2016 online.
- Marinakou, E.M. and Giousmpasoglou, C., 2016. Using Tripadvisor© for exploring cultural tourism development in Bahrain. In: Andriotis, K.A., ed. the International Conference on Tourism (ICOT 2016) - New challenges and boundaries in tourism: policies, innovations and strategies 29 June-2 July 2016 Naples.
- Marinakou, E. and Nikolic, B., 2016. Dimensions of authentic leadership in the Middle Eastern context: Are these leaders really authentic? In: 2nd Asia Pacific Conference on Advanced Research 27-28 February 2016 Melbourne, Australia. , 134-143 Asia Pacific Institute of Advanced Research (APIAR).
- Giousmpasoglou, C., Marinakou, E.M. and Paliktzoglou, V.P., 2016. The Brain Drain Phenomenon in Higher Education in Greece: Attitudes and Opinions on the Decision to Immigrate. In: Papanikos, G.P., ed. the 3rd Annual International Conference on Humanities & Arts in a Global World 3-6 January 2016 Athens, Greece.
- Paliktzoglou, V., Giousmpasoglou, C. and Marinakou, E., 2015. Students’ use of Social Media in Higher Education in Bahrain. In: Fifth International Conference on Cognitively Informed Technology 18-20 June 2015 Manama.
- Paliktzoglou, V., Giousmpasoglou, C. and Marinakou, E., 2015. Students’ use of Social Media in Higher Education in Bahrain. In: Fifth International Conference on Cognitively Informed Technology 18-20 June 2015 Manama.
- Marinakou, E., 2014. The glass ceiling and women in management in the Middle East: Myth or reality. In: Finance, Economics, MIS and Global Business Research Conference 11-12 December 2014 Miami, Florida.
- Giousmpasoglou, C. and Marinakou, E.M., 2014. Higher education hospitality programmes in Bahrain: Challenges and Opportunities. In: The 32nd EuroCHRIE Conference 6-9 October 2014 Dubai, UAE.
- Giousmpasoglou, C. and Marinakou, E.M., 2014. M-learning in Higher Education in Bahrain: the educators’ view. In: The 6th e-Learning Excellence in the Middle East Conference – Leadership, Design and Technology for the 21st Century Learning 3-5 March 2014 Dubai, UAE.
- Giousmpasoglou, C. and Marinakou, E., 2013. The future is here: M-learning in higher education. Proceedings 2013 4th International Conference on E Learning Best Practices in Management Design and Development of E Courses Standards of Excellence and Creativity Econf 2013, 417-420.
- Marinakou, E., 2013. An investigation of factors that contribute to student satisfaction from online courses: The example of an online accounting course. Proceedings 2013 4th International Conference on E Learning Best Practices in Management Design and Development of E Courses Standards of Excellence and Creativity Econf 2013, 462-468.
- Marinakou, E.M. and Giousmpasoglou, C., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. In: Andriotis, K.A., ed. The International Conference on Tourism (ICOT 2013) - Trends, Impacts and Policies on Sustainable Tourism Development 5-8 June 2013 Limassol, Cyprus.
- Marinakou, E., 2012. Comparison of students’ evaluation of online courses versus face-to-face format. In: Workshop on Electronic Training and Opportunities for Performance Improvement. 9 October 2012 Bahrain.
- Marinakou, E., 2012. Using problem-based learning to teach tourism management students. In: Athens Tourism Symposium, International Scientific Congress on Current Trends in Tourism Management and Tourism Policy 15-16 February 2012 Athens.
- Marinakou, E., 2011. Women in hotel management. Diamond or glass? In: International Conference of Tourism 27-30 April 2011 Rhodes, Greece.
- Marinakou, E., 2011. For or against the smoking ban in restaurants? In: International Conference of Tourism 2011 27-30 April 2011 Rhodes, Greece.
- Marinakou, E., 2011. The glass ceiling in hospitality organisations. In: THE 2011 ATHENS TOURISM SYMPOSIUM, 2-3 February 2011 Athens, Greece.
- Marinakou, E., 2010. Motorsport tourism development in Greece: An alternative for economic development. In: ATLAS 2010 3-5 November 2010 Limassol.
- Marinakou, E., 2010. The use of IT in tourism in view to the “Europe 2020” programme. In: The Periferal Dimension of the “Europe 2020” programme 15 October 2010 Athens, Greece.
- Marinakou, E., 2010. The learning styles of tourism management students. In: 2nd International Conference on Tourism and Hospitality Management 22-23 May 2010 Athens, Greece. Athens, Greece: Tourism Research Institute.
- Marinakou, E., 2009. Transformational leadership in hospitality. In: 6th Scientific Conference of the Tourism Research Institute 6-7 March 2009 Athens, Greece.
- Marinakou, E., 2008. Female leadership style. Myth or reality. In: 1st Scientific Conference for Education, Development and Production in Tourism 17-18 April 2008 Amfissa, Greece.
Internet Publications
- Giousmpasoglou, C., Marinakou, E. and Zopiatis, A., 2020. The GMs' role in 4 and 5* hotels during the COVID19 pandemic: a study in 45 countries. Money & Tourism Magazine. Available from: https://money-tourism.gr/o-rolos-ton-genikon-dieythynton-sta-xenodocheia-4-5-ti-diarkeia-tis-pandimias-covid-19-mia-ereyna-se-45-chores/.
Theses
- Marinakou, E., 2012. An investigation of gender influences on transformational leadership in the Greek hospitality industry. PhD Thesis. University of Strathclyde, Department of HR.
Profile of Teaching PG
- Dissertation Supervision
Profile of Teaching UG
- Hospitality Principles
Grants
- Networking for chefs' competencies (Acorn, Bournemouth University, 25 Jun 2018). Awarded
- Retaining global talent in a service industry environment (QR Funding, Bournemouth University, 12 Jan 2017). Completed
- 5 case studies of ILOs in vocational education in tourism (CEDEFOP, 31 May 2012). Awarded
- Development of electronic educational programmes and business plan for the islands in the periphery of Cyclades (ETAP, Chamber of Cyclades, 04 Jul 2008). Awarded
Internal Responsibilities
- Level 4 Year Tutor, Department of Tourism and Hospitality
- Member of QAEG, Quality Assurance and Enhancement Group
Consultancy Activities
- Mystery guest, Quality control at 5* hotels. GOLDAXIA
Qualifications
- PhD in HRM and Hospitality (University of Strathclyde, 2012)
- PGCE in Teaching and Learning in Higher Education (University of Hertfordshire, 2009)
- MSc in International Hospitality Management (University of Strathclyde, 1996)
Honours
- Best conference paper in Hospitality Award: Bakalis, M., Giousmpasoglou, C. and Marinakou, E. (2018). An investigation of the customers' choice of AirBnB over hotels: the case of Bournemouth. (THE INC 2018 Conference, 2018)
- Best paper in Hospitality (The INC Hospitality, Tourism and Events conference, 2018)
- Research activity (Royal University for Women, 2014)
Memberships
- Higher Education Academcy, Senior Fellow (2016-),